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This Virtual Assistant works In order to give answers 24x7x365 to a high number of queries in a quick and relevant manner through websites, self service webs, or though intranets with the aim of reducing the number of final contacts in the call center (if any) or in the customer service department; reducing operating costs and increasing customer productivity without increasing work on behalf of the customer, but instead making this relationship easier, which translates into a higher level of satisfaction and loyalty.

Main Features:

  • Quick answer to related concepts (related questions)
  • Dialogue simulation
  • Natural language understanding
  • Automatic language detection.
  • Understanding of multiple questions in one sentence
  • Voice
  • Innovative image
  • Continuous interaction with the user
  • Concurrent feedback
  • Multiple availability
  • 24x7x365
  • Cross selling & upselling
  • Ability to launch new offers in real-time
  • Continuous customized attention (name, treatment, etc.)
  • Client’s orders data storage
  • Web Communication.
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