Solutions for Airlines and Travel Agencies
Anboto´s Travel Customer Engagement Suite has a range of products specifically designed for the airline industry and online travel agencies. Its goal is to help companies reduce costs by automating their customer support online and increase sales by increasing its conversation ratio. For example our entire suite includes the Virtual Assistant, Intelligent Automatic Email Response that creates a knowledge base for airlines and travel, specifically for their sector. Therefore there is no need to train them and the launch of the product will be very short and integrate seamlessly with your systems.
Our client Vueling, for example, was able to reduce 38% of the incoming emails and recover 60% of lost sales because of the Anboto Travel Customer Engagement Suite. To learn more about how Anboto´s solutions have helped Vueling reduce costs and increase sales, click here.
Solutions for Online Retail and e-Commerce
Provide an innovative, fast and efficient customer service is the key to increasing sales for online stores, especially in a competitive environment with such small margins. For this, Anboto counts on the Anboto Retail Customer Engagement Suite, a range of products designed specifically for online sales sites. All products in the suite have a specific knowledge based in retail, more specifically in supermarkets, clothing and furniture stores and as well has specific functions of e-commerce. Its goal is to make your business as efficient as possible, reducing their customer service costs and providing tools to increase online sales through cross-selling and up-selling.
Customers such as Eroski and Homing have relied on Anboto products to reduce costs and increase their online sales.
Solutions for online banking and financial services
Anboto´s Banking Customer Engagement Suite has a range of products specifically designed for the online banking sector and online financial services. Its goal is to help companies reduce costs by automating their online customer support and increase sales by offering the product that best suits the customer's needs.
For example, our entire suite including the Virtual Assistant and the Intelligent Automatic Email Response create a knowledge base specifically for the banking and financial services sectors and this sector-specific functionality allows integration with banking systems. Therefore there is no need to train them and the launch of the product will be very short and integrate seamlessly with your systems. Clients in our portfolio include major international banks such as BBVA and Iparkutxa, among others.
